Dedicated remote medical secretarial and practice management for London's private consultants — delivered with the precision, discretion and professionalism that elite private practice demands.
A specialist who has spent 8 years working at the heart of the institutions your patients trust most — and understands exactly what that standard requires.
MedSecSolution was founded on a straightforward conviction: that private consultants deserve the same level of administrative excellence as the clinical care they provide. Not a call centre. Not a general virtual assistant. A dedicated specialist who already knows how your world works.
With over 8 years of hands-on experience as a medical secretary and practice manager across London's most prestigious private hospitals — including One Welbeck, Harley Street Clinic, Cleveland Clinic London, The London Clinic, Princess Grace Hospital, King Edward VII's Hospital, Weymouth Street Hospital, Nuffield Health Parkside, Nuffield Health St Bartholomew's, and Mayo Clinic Healthcare London — the operational standards of elite private practice are not unfamiliar territory. They are the baseline.
In addition to day-to-day secretarial practice, we have formally trained medical secretaries at major London institutions and led large-scale healthcare projects including LIPS Healthcare — bringing a level of strategic and operational expertise that goes well beyond standard secretarial support.
Everything is delivered fully remotely, using secure and GDPR-compliant systems, during your clinic hours — seamlessly and discreetly.
Over 8 years working directly alongside consultants at London's leading private hospitals. The expectations, workflows, and standards of this sector are deeply familiar.
Formally trained medical secretaries at major London institutions and led complex multi-site healthcare projects, including LIPS Healthcare.
All patient data, communications and records are handled through secure, compliant systems. Confidentiality is not a feature — it is the foundation.
Deep working knowledge of insurer processes, GMC and CQC compliance, clinical letter conventions and the expectations of privately-paying patients.
Remote does not mean unavailable. Support is delivered during your clinic hours — proactive, responsive and indistinguishable from an in-house team member.
All services are delivered remotely, during your clinic hours, with consistent communication and proactive administration — not reactive task management.
No setup time. No onboarding delays. We are already experienced across the leading practice management platforms used by London's private consultants — so we can get to work straight away.
Extensive hands-on experience with Semble's cloud-based practice management platform — patient records, appointment scheduling, invoicing, clinical notes and reporting. Comfortable configuring and managing Semble from day one.
Experienced in using Carebit for private practice administration — patient management, online bookings, billing, letters and correspondence. Familiar with its full suite of tools for streamlining consultant workflows.
Proficient in DGL Practice Manager — one of the most widely used platforms across London's private hospitals. Experienced across patient administration, insurer billing, waiting lists, theatre scheduling and document management.
Experienced with Meditex's practice management and medical secretary software — patient correspondence, appointment management, clinical letter production and billing integration across private consultant practices.
Competent in Meddbase — a cloud-based clinical and practice management system used across leading private hospitals and clinics. Experienced in patient records, scheduling, reporting, invoicing and secure clinical document handling.
8 years working inside London's most prestigious private hospitals — directly alongside consultants. The standards are not learned from a course. They come from experience.
Private insurer relationships, GMC compliance, consultant letter formats, patient expectations at this level — none of it needs to be explained. It is already understood.
Available during your clinic hours, proactively managing your workload, and responding with the urgency your patients and referrers expect. Remote in location only.
All the capability of an experienced in-house secretary — without National Insurance, pension contributions, holiday pay, sick cover or long-term employment commitment.
Secure, GDPR-compliant systems across every communication, record and transaction. Your patients' trust is treated with the same seriousness you apply to their care.
Whether you have recently left the NHS, are splitting your time between NHS and private work, or are ready to make the full transition — building a private practice from the ground up is both an exciting and demanding undertaking. MedSecSolution is here to make that journey as smooth as possible.
Leaving the NHS — even partially — means taking on the full weight of practice administration without the institutional infrastructure you are used to. There is no team behind you. No secretary down the corridor. No established booking system or billing process.
That is exactly the gap MedSecSolution fills. We step in as your dedicated administrative foundation — setting up the systems, managing the workflow, and ensuring that from day one your practice operates with the professionalism your patients expect.
Many consultants work across both NHS and private practice simultaneously — and find that the private side suffers because there simply isn't enough time to manage it properly alongside NHS commitments. We take the entire private administrative burden off your desk, so your private practice gets the attention it needs to grow — without it coming at the cost of your NHS work or your personal time.
When the time comes to move fully into private practice, having the right administrative partner in place is what allows you to scale confidently — taking on more patients, more referrals, and more complexity without the wheels coming off.
Talk to us about your transition →Whether you're a consultant looking for reliable remote secretarial cover, a practice just getting started, or a clinic manager looking to improve capacity — we'd like to hear from you.
We respond to all enquiries within 24 hours.
We look forward to learning about your practice.